Technical Essentials
Required Equipment
Required Technical Equipment
Below are the minimum technical requirements you will need. You will only need a dialpad after you have completed your training and are ready to begin servicing clients.
Requirements may vary for some clients, so it’s always a good idea to view the ‘Opportunity Announcement’ of your selected client prior to purchasing any additional equipment.
Dialpad
Used to take calls redirected from your client. Compact and simple to use, these are required by all clients.. Must be connected to your POTS or VOIP via a cat3 cable. (Same as your home phone would be connected)
USB Headset
During your training and any coaching after training, you will need a USB Headset which plugs into your desktop or laptop via a USB port. Your USB Headset will only be used during your training and coaching sessions.
POTS or VOIP
Plain Old Telephone Service (POTS) is the simple phone jack in your wall. VoIP (Home telephone connected through your modem) is becoming more and more common and is available from your internet provider.
Contact your phone company or internet provider.
If technical requirements are met, you can use your current equipment, or purchase from any supplier. The recommended links above direct you to Amazon.com. We’ve found their prices to be extremely competitive.
As an Amazon partner (affiliate), we receive a small commission from purchases made on their site.
Home Office Essentials
Optional Equipment
Comfortable Workspace
One of the advantages to working from home is your ability to create your very own, unique and comfortable environment that both inspires and motivates you on a daily basis.
Our recommendation is to start slow, and add as you go. We’ve provided some tips and resources to get you started.
Workspace Tips
- Assign a dedicated area or room as your workspace
- Be open to buying used or second hand to keep costs down
- Having a comfortable chair should be a priority
- Ensure you have a desk or work area with enough space
- File cabinet, printer, scanner (if necessary)
- Don’t forget about supplies (note pads, pens, etc.)
- Add plants and motivating pictures
- Don’t forget to remove distractions from your view
Again, take your time and add as you go, and create the work environment of your dreams. You’re the boss!
Amazon Links
Amazon has a wide selection at great prices. Use them to purchase your equipment or get some inspiration.
If you do purchase from Amazon, it might be worth signing up for Prime.