WORK WITH INDUSTRY-LEADING FORTUNE 500 COMPANIES

Discover More About Our Clients

TAX PREPARATION

An American enterprise software company that develops financial and tax preparation software and related services for small businesses, accountants and individuals.   

The pay for servicing this client starts at $12.50 + per hour in addition to this client’s program incentives.

Below is a partial scope of services and the kinds of tasks you can expect to handle on a daily basis:

  • Interact with client’s customers via phone or video (optional), focusing on tax related questions, data entry and navigation.
  • Research, analyze and determine an appropriate course of action for this client’s customers.
  • Be a positive representative for this client while taking a caring and empathetic approach to customer interactions.
  • Articulate how to use the client’s product accurately and efficiently resolve customer inquiries on the first contact.
  • Provide quality customer service while demonstrating the ability to effectively troubleshoot and resolve advanced technical inquires.
  • Act as a technical resource when assisting customers to resolve problems with devices and equipment.

Requirements for this type of Customer Support Program are as follows :

  • You must service a minimum of 20 hours per week (30 hours minimum during peak weeks).
  • You must service a minimum of 4 hours on Saturdays or Sundays and a minimum of 3 hours on Mondays.
  • Further requirements will be discussed prior to enrollment in the course.

Hours available for servicing this client are between the hours of 8:00am (EST) and 12:00am (EST).

This is subject to change based on client needs

If interested in this opportunity please email your resume to info@communicationlinx.net and one of our agents will contact you to discuss the opportunity further.

DISCLAIMER

This Opportunity Announcement (OA) is intended as a summary of the applicable business opportunity. It is not a legal document, nor a comprehensive review of all terms included in the applicable Statement of Work (SOW). You should thoroughly review each SOW prior to executing it. In the event of a conflict between the OA and the SOW, the terms of the SOW will take precedence. Communication Linx, LLC recommends a thorough review of all policies prior to enrolling in the certification course through our partner company.

TRAVEL SERVICES (CLIENT 01)

Offering a trusted community marketplace for people to list, discover, and book unique accommodations around the world — online or from a mobile phone or tablet. 

The pay for servicing this client starts at $12.50 + per hour in addition to this client’s program incentives.

Below is a partial scope of services and the kinds of tasks you can expect to handle on a daily basis:

Service Call Type I

  • Handle calls and emails from customers with issues relating to activities such as website issues, profile issues, property issues, and more.
  • Provide knowledgeable, friendly customer service to the worldwide clients’ community and properly resolve customer challenges as needed by phone and/or email.
  • Research and troubleshoots problems using available resources

  • Escalate issues appropriately
  • Respond professionally to inbound contacts, including urgent situations.
  • Compose thoughtful, articulate, and accurate messages, or customizes prepared responses to customer emails.

Service Call Type II

  • Handle calls and emails from customers with issues relating to problem resolution and mediation between guests and hosts.
  • Care for others and make them feel like they belong.
  • Establish and maintain customer relationships; build and deliver solutions that meet and exceed customer expectations; deliver community-centric solutions.
  • Listen attentively and actively to guests and hosts, encouraging expression and participation of others.
  • Keeps calm under pressure and reacts quickly and easily to new situations challenges, helping to resolve issues swiftly and with confidence.
  • Objectively gathers information, quickly identifies what is relevant and what isn’t; makes good and timely decisions based on all information presented even if the full picture is not presented.
  • Stays calm in uncomfortable situations; demonstrates flexibility, adaptability, and the willingness to experiment in building solutions as needed.

Capabilities of Top Performing Agents for this Program are :

  • Outstanding problem solving, mediation, and negotiation skills.
  • Patience, empathy, a unique ability to manage stress, the ability to work under pressure and adapt to adverse situations.
  • Efficient in writing and verbal communication.
  • Able to provide knowledgeable, friendly and eloquent customer service.
  • Knowledge of and experience with measuring and improving customer satisfaction and loyalty across broad functional areas and diverse geographies.
  • Familiarity with ticketing systems.
  • Strong mediation skills and experience working with users to identify best solution.
  • Experience with policy work, or help resource project management.
  • Previous, demonstrable experience with creation of online help resources.

Requirements for this type of Customer Support Program are as follows :

  • Service a minimum of 20 hours per week.

Further requirements will be discussed prior to enrollment in the course.

Hours are available for servicing this client Monday through Friday 3:30pm(EST) to 3:00am(EST) . Subject to change based on client needs

If interested in this opportunity please email your resume to info@communicationlinx.net and one of our agents will contact you to discuss the opportunity further.

DISCLAIMER

This Opportunity Announcement (OA) is intended as a summary of the applicable business opportunity. It is not a legal document, nor a comprehensive review of all terms included in the applicable Statement of Work (SOW). You should thoroughly review each SOW prior to executing it. In the event of a conflict between the OA and the SOW, the terms of the SOW will take precedence. Communication Linx, LLC recommends a thorough review of all policies prior to enrolling in the certification course through our partner company.

HOME IMPROVEMENT

The world’s largest home improvement retailer, from indoor retail stores to an interconnected e-commerce business that offers more than one million products for the DIY customer, professional contractors, and the industry’s largest installation business for the Do-It-For-Me customer.  

The pay for servicing this client starts at $11.00 + per hour in addition to this client’s program incentives.

Below is a partial scope of services and the kinds of tasks you can expect to handle on a daily basis:

Support Tasks Focus :

  • Assisting customers with product questions.
  • Placing new orders.
  • Handling existing orders: returns/ replacements.
  • Provide store specific support.
  • Contacting vendors for shipping information.
  • Some inbound sales.

Customer Service Focus :

  • Displays patience, empathy, a unique ability to manage stress, the ability to work under pressure and adapt to adverse situations.
  • Provides knowledgeable, friendly and eloquent customer service.
  • Experience working with users to identify the best solution.

Requirements for this type of Customer Support Program are as follows :

  • Service a minimum of 20 hours per week.
  • Service a minimum of 5 hours on Saturday and/or Sunday.

Further requirements will be discussed prior to enrollment in the course.

Hours available for servicing this client are between the hours of 8:00am(EST) to 12:00am(EST) Sunday through Saturday.

This is subject to change based on client needs

If interested in this opportunity please email your resume to info@communicationlinx.net and one of our agents will contact you to discuss the opportunity further.

DISCLAIMER

This Opportunity Announcement (OA) is intended as a summary of the applicable business opportunity. It is not a legal document, nor a comprehensive review of all terms included in the applicable Statement of Work (SOW). You should thoroughly review each SOW prior to executing it. In the event of a conflict between the OA and the SOW, the terms of the SOW will take precedence. Communication Linx, LLC recommends a thorough review of all policies prior to enrolling in the certification course through our partner company.

ONLINE MARKETPLACE

Hosting the world’s marketplace and specializing in buying and selling almost anything. Whether somebody is buying new or used, plain or luxurious, commonplace or rare, trendy or one of a kind – if it exists in the world it is probably for sale on their website.

The pay for servicing this client starts at $10.50 + per hour in addition to this client’s program incentives.

Below is a partial scope of services and the kinds of tasks you can expect to handle on a daily basis:

  • Assist customers who use the client’s platform to sell their goods.
  • Understanding the benefits of an online store.
  • Understanding store subscription levels and fees.
  • How to create a store Primary contact channel is inbound calls. Occasional outbound calls may be required to follow-up on issues.

(Due to the nature of this client’s Platform, call centers may have to assist sellers who are selling adult toys and alcohol.)

Requirements for this type of Customer Support Program are as follows :

  • You must service a minimum of 20 hours per week.
  • You must service a minimum of 3 hours on Saturdays or Sundays as well as on any major Federal holidays.
  • Further requirements will be discussed prior to enrollment in the course.

Hours available for servicing this client are between the hours of 8:00am (EST) and 1:00am (EST) seven days a week.

This is subject to change based on client needs

If interested in this opportunity please email your resume to info@communicationlinx.net and one of our agents will contact you to discuss the opportunity further.

DISCLAIMER

This Opportunity Announcement (OA) is intended as a summary of the applicable business opportunity. It is not a legal document, nor a comprehensive review of all terms included in the applicable Statement of Work (SOW). You should thoroughly review each SOW prior to executing it. In the event of a conflict between the OA and the SOW, the terms of the SOW will take precedence. Communication Linx, LLC recommends a thorough review of all policies prior to enrolling in the certification course through our partner company.

VIRTUAL HEALTHCARE

Providing anytime access to board certified doctors and pediatricians from where it’s most convenient for patients at home, in the office, or on the go.

The pay for servicing this client starts at $10.00 + per hour in addition to this client’s program incentives.

Below is a partial scope of services and the kinds of tasks you can expect to handle on a daily basis: Below is a partial scope of services and the kinds of tasks one can expect to handle on a daily basis for this type of Customer Service Program:

  • Assisting new or existing patients in a friendly courteous manner when processing requests for consultations with physicians.
  • Assisting patients to reset their login/passwords, troubleshoot their profile and mobile app and if need be, escalate to create ticket in Salesforce for client.
  • Making callbacks using the outbound procedure when required by client or patient as a follow up.
  • With training you will need to be very familiar with HIPAA and other applicable healthcare laws and regulations. This client requires completion of certain healthcare modules each year in order to remain on the program.

Requirements for this type of Customer Support Program are as follows :

  • Service a minimum of 20 hours per week.
  • Service a minimum of 5 hours on Saturday and/or Sunday.

Further requirements will be discussed prior to enrollment in the course.

This client offers servicing between the hours of 8:00am (EST) and 11:00pm (EST) 7 days a week.

This is subject to change based on client needs

If interested in this opportunity please email your resume to info@communicationlinx.net and one of our agents will contact you to discuss the opportunity further.

DISCLAIMER

This Opportunity Announcement (OA) is intended as a summary of the applicable business opportunity. It is not a legal document, nor a comprehensive review of all terms included in the applicable Statement of Work (SOW). You should thoroughly review each SOW prior to executing it. In the event of a conflict between the OA and the SOW, the terms of the SOW will take precedence. Communication Linx, LLC recommends a thorough review of all policies prior to enrolling in the certification course through our partner company.

INTERNET & CABLE

One of the nation’s largest video, high-speed internet and phone providers to residential customers and also provides these services to businesses. 

The pay for servicing this client starts at $9.50 + per hour in addition to this client”s program incentives.

Below is a partial scope of services and the kinds of tasks you can expect to handle on a daily basis:

  • Assist client’s customers with billing or video technical repair inquiries.
  • Review, analyze and respond to customers’ billing inquiries.
  • Resolve customers’ open issues or questions.
  • Troubleshoot technical issues.
  • Determine business offerings that the customer does not currently have and make the appropriate sales offer to upgrade and add on to their service.
  • Strive to resolve technical issues on the first call.
  • Knowledge of this client’s processes and policies.
  • Build trust and rapport with the client’s customer through clear, respectful interaction • Understand “client call flow”.
  • Always strive to ensure First Call Resolution (FCR) and complete Customer Satisfaction (VOC).
  • Correctly code the sale accurately and completely for the installer.
  • Some client programs require additional screenings. For this opportunity, the background checks and drug screenings must be completed and passed before the certification course begins. Failure to do so may result in being dropped from the opportunity. The background check and drug screening will be done at no cost to you. Both must be completed and passed before the certification course begins. Failure to complete both the background check and drug screening within the allotted time period will result in a drop from the opportunity.

Requirements for this type of Customer Support Program are as follows :

  • Service a minimum of 20 hours per week.
  • Service a minimum of 7.5 hours on Saturdays and/or Sundays.

Further requirements will be discussed prior to enrollment in the course.

Hours available for servicing this client are available from 8:00am(EST) to 12:00pm(EST) and 3:00pm(EST) to 9:00pm(EST).

This is subject to change based on client needs

If interested in this opportunity please email your resume to info@communicationlinx.net and one of our agents will contact you to discuss the opportunity further.

DISCLAIMER

This Opportunity Announcement (OA) is intended as a summary of the applicable business opportunity. It is not a legal document, nor a comprehensive review of all terms included in the applicable Statement of Work (SOW). You should thoroughly review each SOW prior to executing it. In the event of a conflict between the OA and the SOW, the terms of the SOW will take precedence. Communication Linx, LLC recommends a thorough review of all policies prior to enrolling in the certification course through our partner company.

OFFICE SUPPLIES

Specializing in helping small business customers make more happen by providing a broad assortment of products, expanded business services and easy ways to shop, all backed with a lowest price guarantee.

The pay for servicing this client starts at $9.50 + per hour in addition to this client’s program incentives.

Below is a partial scope of services and the kinds of tasks you can expect to handle on a daily basis:

  • Sales Focus:
    • Entry of caller’s orders with minimal instances of errors.
    • Always making recommended associated up and cross-sells.
    • Recommending comparable products when requested items are unavailable.
    • Stay current on products, promotions and procedures.
  • Caller and Customer Service Focus:
    • Ability to empathize with and prioritize caller needs.
    • Exude patience and ownership with each caller.
    • Ability to resolve conflicts and set appropriate expectations with callers.
    • Ability to determine caller needs and provide appropriate solutions.
    • Communication Skills: Ability to communicate clearly and concisely.
    • Ability to document caller account activities thoroughly and concisely.
  • Comprehension skills:
    • Ability to clearly understand and respond appropriately to the issues that callers present.
  • Problem Solving Skills:
    • Ability to approach problems logically and with good judgment to ensure the appropriate caller outcome.
    • Desire to continually learn Solution orientated and self-motivated.

Requirements for this type of Customer Support Program are as follows :

  • Service a minimum of 20 hours per week.
  • Further requirements will be discussed prior to enrollment in the course.

Hours available for servicing this client are Monday through Friday 7:00am(EST) to 11:00pm(EST); Saturday 9:00am(EST) to 8:00pm(EST); and Sunday 9:30am(EST) to 8:00pm(EST).

This is subject to change based on client needs

If interested in this opportunity please email your resume to info@communicationlinx.net and one of our agents will contact you to discuss the opportunity further.

DISCLAIMER

This Opportunity Announcement (OA) is intended as a summary of the applicable business opportunity. It is not a legal document, nor a comprehensive review of all terms included in the applicable Statement of Work (SOW). You should thoroughly review each SOW prior to executing it. In the event of a conflict between the OA and the SOW, the terms of the SOW will take precedence. Communication Linx, LLC recommends a thorough review of all policies prior to enrolling in the certification course through our partner company.

HOME SERVICES (CLIENT 01)

Providing a variety of home warranty, repair and maintenance services for more than 35 years. 

The pay for servicing this client starts at $9.00 + per hour in addition to this client’s program incentives.

Below is a partial scope of services and the kinds of tasks you can expect to handle on a daily basis:

  • Assist client’s customers with billing or video technical repair inquiries.
  • Review, analyze and respond to customers’ billing inquiries.
  • Resolve customers’ open issues or questions.
  • Troubleshoot technical issues.
  • Determine business offerings that the customer does not currently have and make the appropriate sales offer to upgrade and add on to their service.
  • Strive to resolve technical issues on the first call.
  • Knowledge of this client’s processes and policies.
  • Build trust and rapport with the client’s customer through clear, respectful interaction • Understand “client call flow”.
  • Always strive to ensure First Call Resolution (FCR) and complete Customer Satisfaction (VOC).
  • Correctly code the sale accurately and completely for the installer.
  • Some client programs require additional screenings. For this opportunity, the background checks and drug screenings must be completed and passed before the certification course begins. Failure to do so may result in being dropped from the opportunity. The background check and drug screening will be done at no cost to you. Both must be completed and passed before the certification course begins. Failure to complete both the background check and drug screening within the allotted time period will result in a drop from the opportunity.

Requirements for this type of Customer Support Program are as follows :

  • Service a minimum of 20 hours per week.
  • Service a minimum of 7.5 hours on Saturdays and/or Sundays.

Further requirements will be discussed prior to enrollment in the course.

Hours available for servicing this client are available from 8:00am(EST) to 12:00pm(EST) and 3:00pm(EST) to 9:00pm(EST).

This is subject to change based on client needs

If interested in this opportunity please email your resume to info@communicationlinx.net and one of our agents will contact you to discuss the opportunity further.

DISCLAIMER

This Opportunity Announcement (OA) is intended as a summary of the applicable business opportunity. It is not a legal document, nor a comprehensive review of all terms included in the applicable Statement of Work (SOW). You should thoroughly review each SOW prior to executing it. In the event of a conflict between the OA and the SOW, the terms of the SOW will take precedence. Communication Linx, LLC recommends a thorough review of all policies prior to enrolling in the certification course through our partner company.

HOME SERVICES (CLIENT 02)

Delivering solutions for your entire home, from appliance care to interior and exterior upgrades for your home.  

The pay for servicing this client starts at $9.00 + per hour in addition to this client’s program incentives.

Below is a partial scope of services and the kinds of tasks you can expect to handle on a daily basis:

  • Thoughtfully respond to inbound calls from customers having issues with their laundry, kitchen or bath appliances.
  • Leverage this clients Advanced Diagnostic system (a database of scripted troubleshooting tools and resources) to help resolve issues presented by the caller, ultimately helping callers to avoid having to schedule a technician appointment.
  • Use active listening skills to understand the customers’ needs. Leverage soft selling techniques as needed to promote additional products and services, including home warranty and home improvement services.
  • Put forward best in class service to customers, gaining their loyalty.

Requirements for this type of Customer Support Program are as follows :

  • You must service a minimum of 20 hours per week.

Further requirements will be discussed prior to enrollment in the course.

Hours available for servicing this client are between the hours of 7:00am (EST) to 10:00pm (EST) Monday – Saturday and 8:00am(EST) to 10:00pm (EST) on Sundays. This is subject to change based on client needs

If interested in this opportunity please email your resume to CommunicationLinx.net@gmail.comand one of our agents will contact you to discuss the opportunity further.

DISCLAIMER

This Opportunity Announcement (OA) is intended as a summary of the applicable business opportunity. It is not a legal document, nor a comprehensive review of all terms included in the applicable Statement of Work (SOW). You should thoroughly review each SOW prior to executing it. In the event of a conflict between the OA and the SOW, the terms of the SOW will take precedence. Communication Linx, LLC recommends a thorough review of all policies prior to enrolling in the certification course through our partner company.

CAR RENTAL

One of the largest car rental companies with over 7,200 locations in airports, cities, and neighborhoods in over 30 countries. Their guiding principles, and humble beginning, revolve around personal honesty and integrity.   

The pay for servicing this client starts at $9.00 + per hour in addition to this client’s program incentives.

Below is a partial scope of services and the kinds of tasks you can expect to handle on a daily basis:

  • Responding to general inquiries.
  • Providing information regarding the car rental center location in question.
  • Respond to inbound sales and customer service inquiries from client’s customers.
  • Answer inbound calls for customers requesting general information regarding services provided and location specific information including hours of operation, rental policies, location way finding, etc.
  • Agents assist customers in reserving a vehicle, and must use sales tactics such as assuming the sale and overcoming objections.
  • The agent will need to input reservation and all pertinent information into the client system.

Requirements for this type of Customer Support Program are as follows :

  • You must service a minimum of 20 hours per week.
  • You must service a minimum of 2 hours on Saturdays or Sundays.
  • Further requirements will be discussed prior to enrollment in the course.

Hours available for servicing this client are between the hours of 6:30pm (EST) to 9:00pm (EST) from Tuesdays through Thursdays, 8:00am (EST) to 3:00pm (EST) on Saturdays, and 11:30am (EST) to 3:00pm (EST) on Sundays.

This is subject to change based on client needs

If interested in this opportunity please email your resume to info@communicationlinx.net and one of our agents will contact you to discuss the opportunity further.

DISCLAIMER

This Opportunity Announcement (OA) is intended as a summary of the applicable business opportunity. It is not a legal document, nor a comprehensive review of all terms included in the applicable Statement of Work (SOW). You should thoroughly review each SOW prior to executing it. In the event of a conflict between the OA and the SOW, the terms of the SOW will take precedence. Communication Linx, LLC recommends a thorough review of all policies prior to enrolling in the certification course through our partner company.

TRAVEL SERVICES (CLIENT 02)

Operating membership programs for vacationers and providing value-added services to its developer clients worldwide.  

The pay for servicing this opportunity starts at $9.00 + per hour in addition to this client’s program incentives.

Below is a partial scope of services and the kinds of tasks you can expect to handle on a daily basis:

  • Assist client’s customers with billing or video technical repair inquiries.
  • Review, analyze and respond to customers’ billing inquiries.
  • Resolve customers’ open issues or questions.
  • Troubleshoot technical issues.
  • Determine business offerings that the customer does not currently have and make the appropriate sales offer to upgrade and add on to their service.
  • Strive to resolve technical issues on the first call.
  • Knowledge of this client’s processes and policies.
  • Build trust and rapport with the client’s customer through clear, respectful interaction • Understand “client call flow”.
  • Always strive to ensure First Call Resolution (FCR) and complete Customer Satisfaction (VOC).
  • Correctly code the sale accurately and completely for the installer.
  • Some client programs require additional screenings. For this opportunity, the background checks and drug screenings must be completed and passed before the certification course begins. Failure to do so may result in being dropped from the opportunity. The background check and drug screening will be done at no cost to you. Both must be completed and passed before the certification course begins. Failure to complete both the background check and drug screening within the allotted time period will result in a drop from the opportunity.

Requirements for this type of Customer Support Program are as follows :

  • Service a minimum of 20 hours per week.
  • Service a minimum of 7.5 hours on Saturdays and/or Sundays.

Further requirements will be discussed prior to enrollment in the course.

Hours available for servicing this client are available from 8:00am(EST) to 12:00pm(EST) and 3:00pm(EST) to 9:00pm(EST) .

This is subject to change based on client needs

If interested in this opportunity please email your resume to info@communicationlinx.net and one of our agents will contact you to discuss the opportunity further.

DISCLAIMER

This Opportunity Announcement (OA) is intended as a summary of the applicable business opportunity. It is not a legal document, nor a comprehensive review of all terms included in the applicable Statement of Work (SOW). You should thoroughly review each SOW prior to executing it. In the event of a conflict between the OA and the SOW, the terms of the SOW will take precedence. Communication Linx, LLC recommends a thorough review of all policies prior to enrolling in the certification course through our partner company.

CRUISE LINES

The World’s Most Popular Cruise Line with 25 ships operating 3 to 16-day voyages to The Bahamas, Caribbean, Europe, Mexican Riviera, Alaska, Hawaii, Canada, New England, Bermuda, Australia, New Zealand and the Pacific Islands. 

The pay for servicing this client starts at $9.00 + per hour in addition to this client’s program incentives.

Below is a partial scope of services and the kinds of tasks you can expect to handle on a daily basis:

  • Customer Service Calls:
    • Inbound calls for assistance with bookings from client’s customers and client’s travel agent partners.
    • Possible outbound calls to client-designated internal support departments, client’s customers and/or client’s travel agent partners for status and clarification purposes.
    • Transferring of inbound calls or outbound calls to other client-designated internal support departments or client account representatives.
  • Online Check-In Calls:
    • Inbound calls for assistance with online check-in tools from client’s customers and client’s travel agent partners.
    • Possible outbound calls to client-designated internal support departments, client’s customers and/or client’s travel agent partners for status and clarification purposes.
    • Transferring of inbound calls or outbound calls to other client-designated internal support departments or client account representatives.

Requirements for this type of Customer Support Program are as follows :

  • Service a minimum of 20 hours per week (30 hours minimum during peak weeks)

  • Service a minimum of 5 hours on Saturday and/or Sunday.

Further requirements will be discussed prior to enrollment in the course.

This client offers servicing hours for 24 hours of the day.

This is subject to change based on client needs

If interested in this opportunity please email your resume to info@communicationlinx.net and one of our agents will contact you to discuss the opportunity further.

DISCLAIMER

This Opportunity Announcement (OA) is intended as a summary of the applicable business opportunity. It is not a legal document, nor a comprehensive review of all terms included in the applicable Statement of Work (SOW). You should thoroughly review each SOW prior to executing it. In the event of a conflict between the OA and the SOW, the terms of the SOW will take precedence. Communication Linx, LLC recommends a thorough review of all policies prior to enrolling in the certification course through our partner company.

ROADSIDE ASSISTANCE (CLIENT 01)

Providing emergency roadside assistance to customers that have the ERS benefit as part of their automotive insurance policy or their new vehicle owner’s package. 

The pay for servicing this client starts at $9.00 + per hour in addition to this client’s program incentives.

Below is a partial scope of services and the kinds of tasks you can expect to handle on a daily basis:

  • Assist client’s customers with billing or video technical repair inquiries.
  • Review, analyze and respond to customers’ billing inquiries.
  • Resolve customers’ open issues or questions.
  • Troubleshoot technical issues.
  • Determine business offerings that the customer does not currently have and make the appropriate sales offer to upgrade and add on to their service.
  • Strive to resolve technical issues on the first call.
  • Knowledge of this client’s processes and policies.
  • Build trust and rapport with the client’s customer through clear, respectful interaction • Understand “client call flow”.
  • Always strive to ensure First Call Resolution (FCR) and complete Customer Satisfaction (VOC).
  • Correctly code the sale accurately and completely for the installer.
  • Some client programs require additional screenings. For this opportunity, the background checks and drug screenings must be completed and passed before the certification course begins. Failure to do so may result in being dropped from the opportunity. The background check and drug screening will be done at no cost to you. Both must be completed and passed before the certification course begins. Failure to complete both the background check and drug screening within the allotted time period will result in a drop from the opportunity.

Requirements for this type of Customer Support Program are as follows :

  • Service a minimum of 20 hours per week.
  • Service a minimum of 7.5 hours on Saturdays and/or Sundays.

Further requirements will be discussed prior to enrollment in the course.

Hours available for servicing this client are available from 8:00am(EST) to 12:00pm(EST) and 3:00pm(EST) to 9:00pm(EST) .

This is subject to change based on client needs

If interested in this opportunity please email your resume to info@communicationlinx.net and one of our agents will contact you to discuss the opportunity further.

DISCLAIMER

This Opportunity Announcement (OA) is intended as a summary of the applicable business opportunity. It is not a legal document, nor a comprehensive review of all terms included in the applicable Statement of Work (SOW). You should thoroughly review each SOW prior to executing it. In the event of a conflict between the OA and the SOW, the terms of the SOW will take precedence. Communication Linx, LLC recommends a thorough review of all policies prior to enrolling in the certification course through our partner company.

ROADSIDE ASSISTANCE (CLIENT 02)

A leading business-to-business provider of roadside assistance solutions, serving customers of client companies with everything from directions and fuel to towing and tire changes.

The pay for servicing this client starts at $9.00 + per hour in addition to this client’s program incentives.

Below is a partial scope of services and the kinds of tasks you can expect to handle on a daily basis:

  • Inbound calls for roadside assistance and other service requests from client’s customers and/or client account representatives.
  • Possible outbound calls to client, client’s customers and/or client account representatives for status and clarification purposes.
  • Transferring of inbound calls or outbound calls to other client-designated internal support departments or client account representatives.
  • Outbound coordination to client’s independent service providers, such as tow trucks.
  • Possible follow up calls to independent service providers for clarification and/or additional calls for secondary services.

Requirements for this type of Customer Support Program are as follows :

  • Service a minimum of 20 hours per week (30 hours minimum during peak weeks).
  • Service a minimum of 5 hours on Saturday and/or Sunday.

Further requirements will be discussed prior to enrollment in the course.

This client offers servicing hours for 24 hours of the day. This is subject to change based on client needs

If interested in this opportunity please email your resume to info@communicationlinx.net and one of our agents will contact you to discuss the opportunity further.

Bilingual opportunities available for this client, inquire today!

DISCLAIMER

This Opportunity Announcement (OA) is intended as a summary of the applicable business opportunity. It is not a legal document, nor a comprehensive review of all terms included in the applicable Statement of Work (SOW). You should thoroughly review each SOW prior to executing it. In the event of a conflict between the OA and the SOW, the terms of the SOW will take precedence. Communication Linx, LLC recommends a thorough review of all policies prior to enrolling in the certification course through our partner company.

ENTERTAINMENT SERVICES

One of the world’s leading providers of family travel and leisure experiences, giving millions of guests each year the chance to spend time with their families and friends, making memories that last a lifetime. 

The pay for servicing this client starts at $8.00 + per hour in addition to this client’s program incentives.

Below is a partial scope of services and the kinds of tasks you can expect to handle on a daily basis:

  • Servicing this client will involve taking calls from client’s guests wishing to make reservations for Dining, Children’s Activities and Cirque du Soleil performances. The Client Support Professionals will service the Program by providing high level customer service to existing and new guests while matching their wishes and desires with relevant products and services.

Requirements for this type of Customer Support Program are as follows :

  • Service a minimum of 20 hours per week.
  • Service a minimum of 5 hours on Saturdays and/or Sundays.

Further requirements will be discussed prior to enrollment in the course.

Hours available for servicing this client are mostly Friday, Saturday, and Sunday 7:00am(EST) to 11:00pm(EST).

Subject to change based on client needs

If interested in this opportunity please email your resume to info@communicationlinx.net and one of our agents will contact you to discuss the opportunity further.

DISCLAIMER

This Opportunity Announcement (OA) is intended as a summary of the applicable business opportunity. It is not a legal document, nor a comprehensive review of all terms included in the applicable Statement of Work (SOW). You should thoroughly review each SOW prior to executing it. In the event of a conflict between the OA and the SOW, the terms of the SOW will take precedence. Communication Linx, LLC recommends a thorough review of all policies prior to enrolling in the certification course through our partner company.